Memory steer is a phenomenon in which the steering wheel fails to return to center after completing a turn, or, the vehicle may exhibit a moderate to severe pull in one direction after completing a turn. The driver will feel as if they constantly need to make steering corrections in order to keep the vehicle driving straight ahead. This is commonly referred to as “wandering steering.”
We know that the steering wheel should return to center when turned in either direction, thanks to the caster angle. While you and I know this, and we know why it works, our customers likely can’t say the same. They simply expect the wheel to return to center because it always has before. So, if their vehicle starts to exhibit signs of memory steer, it can really catch them off guard.
What Causes Memory Steer?
We can summarize the cause of memory steer in one word: binding. There are several suspension and steering components that can cause memory steer if they are worn out or faulty, but the task of diagnosing exactly which component is at fault can be a difficult one.
In a typical MacPherson strut setup, the strut assembly contains the strut, the coil spring, the bearing and the upper mount. There aren’t a lot of areas in the strut assembly that could cause a memory steer condition.
Some technicians may be fooled into thinking that the strut rod may have been bent by some form of abuse or impact from a collision. However, this is highly unlikely since the strut rod is extremely strong. If your customer is complaining of memory steer on a vehicle equipped with MacPherson struts, the bearing underneath the upper mount is a much more likely suspect.
Since the upper mount is affixed inside the strut tower, the strut assembly needs to rotate on the bearing whenever the wheel is turned. As the vehicle ages, the bearing ages as well. Over time, water, salt, and debris will find their way inside the bearing shell and displace the grease from inside. This can cause the bearing to wear out rather quickly, causing it to freeze or lock up. Once this happens, the strut assembly won’t pivot freely anymore, and the steering wheel won’t return to center as it once did.
Next, let’s talk about solid front axles, which are found in heavy-duty trucks. There are two components which can cause memory steer in solid front axles: the ball joints and the front axle U-joints. The ball joints can be damaged due to improper installation or handling, causing them to bind up while rotating the knuckle. This is why it is so important to always use the proper tooling whenever pressing in new ball joints. The tooling must always support the mounting flange, not the ball socket or housing. If the outer U-joints on the front axles start to freeze or bind up, you may notice signs of memory steer or wandering steering.
Tips and Tricks
Here are a few tricks to add to your toolbox. If you’re working on a truck with a solid front axle, and you want to pinpoint the source of a wandering steering complaint, lift the truck, and remove the front wheels. Disconnect the steering linkage and the sway bar from both sides of the truck, then pivot the knuckle back and forth by hand. Next, rotate the brake rotor 90° and pivot the knuckle again. If the knuckle binds up in either direction, the outer axle shaft U-joint is most likely the culprit.
If you’re working on a vehicle with MacPherson struts, lift the vehicle and remove the front wheels. Disconnect the tie rod end and the sway bar from the knuckle, then rotate the strut assembly back and forth by hand. Listen for the sound of a growling bearing, and if you can feel any binding or grinding transferring through the strut assembly, the bearing is the likely suspect in this case.
Don’t Be Fooled By Steering Bind
Finally, let’s talk about a related issue, but one which is not the same as memory steer: power steering bind. As the name suggests, this occurs when the steering wheel becomes difficult or impossible to rotate during a turn. This concern is often misdiagnosed due to the number of components that could be to blame, but we’re going to tell you how to narrow it down.
The toughest part to isolate is whether the binding is in the column, rack or components that boost the driver’s input. The column can develop play as the bearings and bushings wear. But the most likely cause could be damage caused by drivers who use the steering wheel as a support to exit the vehicle. You can isolate the rack from the column by detaching the lower u-joint. Be very careful; going past a specific point while turning the wheel can damage the clock spring behind the steering wheel. The mechanical part of the rack can also cause issues as the pinion gear and rack wear. On some racks, you can adjust the pinion to resolve binding problems. But, on some racks it is impossible to adjust.
If you suspect the steering bind is being caused by the power steering, you can isolate the components. For hydraulic power steering, you can remove the belt from the power steering pump and check for binding while the from wheels are lifted. With electric power steering, you can pull the fuse and drive in a figure eight.
Issues with the power steering can be intermittent, but issues with the rack and column should not be intermittent. If you run into an intermittent problem, it is a huge red flag that it could be a safety issue with the steering system.
