An industry that drew people in by the rumble of an engine is at risk, thanks to the feeling now being more of a dull roar to passing ears
A critical issue that threatens to stall the future of this industry, warned former group president of GPC North America Randy Breaux: A desperate need for skilled technicians.
“The biggest issue right now in the industry is the lack of technicians,” he said during the NAPA Now event that celebrated 100 years of the NAPA brand. Breaux retired in August but stayed with the company to assist with the transition to now-former UAP president Alain Masse.
As cars become more advanced — with more sensors, electrical components and complex systems — the need for highly skilled technicians will only grow. The industry is at a crossroads, and its future depends on successfully attracting and training the next generation of automotive professionals.
This isn’t just a minor speed bump, but a potential roadblock for the entire automotive ecosystem, he warned.
The problem cuts to the heart of how young people view technician careers. What was once a profession that drew in passionate car enthusiasts has lost its shine, becoming what Breaux described as “not necessarily a sexy job.”
Yet, it remains “a job that is a necessity for the whole economy,” he emphasized.
The industry needs to take a proactive approach to addressing the skills gap, Breaux observed. Simply waiting for technicians to appear isn’t an option.
“We’re going to have to partner with our customers to develop that next generation of technicians,” Breaux explained.
The potential solutions involve a multi-pronged strategy of training and education. This means changing perceptions and creating pathways for young people to see automotive technology as a viable and exciting career option. It’s about showing that modern automotive work is less about getting greasy and more about being a high-tech professional whose skills cover the spectrum of needs from customers.
As vehicles become more technologically complex — with advanced electrical systems, driver safety systems, hybrid technologies and autonomous features — the role of a technician is evolving into something far more sophisticated than traditional mechanical repair.
The stakes are high, Breaux warned, and younger generations are key to this transformation. Without a robust pipeline of skilled technicians, the entire automotive repair and maintenance industry could face significant challenges. Repair shops, auto parts distributors and vehicle manufacturers all depend on having skilled professionals who can diagnose and repair increasingly complex vehicles.
“We’re going to have to find ways to create that technician pool,” Breaux highlighted.
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